How To Troubleshoot Common Outlook Problems

Outlook Not Working

         Outlook Not Working Issues

One of the best email application client that is now available is Microsoft Outlook and  it is blessed with many useful features and functions. Many versions of Microsoft Outlook have been released by Microsoft and the latest one that was released is Microsoft Outlook 2013. Even though this email client is much popular among the users, it is common that you experience some Outlook problems, which may need some troubleshooting to be fixed. Well, given below are some basic troubleshooting tips that will help you to fix issues whenOutlook not working.

Scanning of PST files

One of the major reasons for Outlook problems is because of the corrupted PST files. If the PST files of your Outlook become corrupted, then there is a great chance that your Outlook will not function properly. Therefore, it is best to scan your Outlook files using an application known as scanpst.exe to fix the problems associated with Outlook. Running this application will help you fix the corrupted PST files by taking an efficient back up of your data files. Generally, it will take some time to complete the scanning of PST files.


There are several cases where Outlook problems occur because of the large size of the Outlook PST files. Therefore, it is best to archive these files instead of letting PST files to grow considerably. This will avoid the Outlook problems associated with large PST files and help you to work easily with Microsoft Outlook.

Rename your OST files

Outlook Support

            Fixing Outlook Not Working Issues

Renaming of the Outlook OST files will help you in resolving some of the issues that happen with Microsoft Outlook. Open the folder that contains data files by closing the Outlook application that is opened and rename the files that end with an extension called .OST to something like .old. The Outlook will build that specific OST file once you open Microsoft Outlook for the next time.

Disabling of Antivirus software

Sometimes, enabling of the antivirus software installed in your system will be the cause for Outlook not functioning properly. In this case, it is better to disable the antivirus software that you are using and to try using Outlook once again. In most cases, this will solve the Outlook issues. However, if they were not solved, then you may need to update your antivirus solution installed in your computer.

These are some of the common troubleshooting tips that you need to follow to solve issues when Outlook not working. For further help and assistance, contact our Outlook support number.

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Easy Ways Of Fixing The 'Cannot Start Outlook' Error

Cannot Start Outlook

Outlook Errors

Microsoft Outlook is regarded as one of the most advanced email applications owing to the sophisticated features it provides the users. Some of these useful features include a calendar, task manager, to-do lists, meeting requests feature etc. These allow the users to successfully schedule their important events as well as remember the important dates. There is also a dedicated technical support team available, known as Outlook tech support team, which troubleshoots and fixes the issues related to this email program.

Outlook is also known as a personal information manager as it securely stores the personal and contact information of the users. If the personal information is saved in specific files known as personal storage tables or PST, the contact information of the users is stored securely in the Outlook address book. Microsoft Outlook is usually available as a part of the Office suite of applications. However, the program can also be purchased as a standalone application and can also work with Microsoft Exchange Server and Microsoft SharePoint Server for multiple users. These include sharing mailboxes and calendars, SharePoint lists as well as meeting schedules.

The best part about Microsoft Outlook application is that the developers can also create their own custom software that works well with Outlook and other Office components by using Microsoft Visual Studio. If you’re using a Windows device, the added advantage is that you’ll be able to synchronize almost all the Outlook data to Outlook Mobile.

Personal Information Manager

Outlook Fix

Although these are some of the benefits of using the Microsoft Outlook application, sometimes issues do crop up in this program. For example, you may be trying to run Outlook when all of a sudden an error message would pop up that says – Cannot start Microsoft Outlook. Cannot open the Outlook window. When you click on this icon, it may appear that Outlook is going to launch soon. But suddenly, the program crashes.

In such cases, where you cannot start Outlook, you can use the following instructions provided by the Outlook tech support team.

  • In the first step, you need to click on Start followed by Run
  • Once the Run box appears, you can enter the following command- outlook.exe /resetnavpane.
  • Now, click on OK.
  • Wait and see if the Outlook program is able to start.

So, the next time if you cannot start Outlook, these steps can help you out to fix the issue. To get more assistance on the same, you may contact our technical support team.

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Solving Issues That Appear After Failure Of Transferring Outlook Files

Outlook Will Not Load

Solving Outlook Will Not Load Issues

The email application client released by Microsoft as a part of Microsoft Office suite is Microsoft Outlook. It provides several features to the users, making it one of the most popular email clients among all types of users. Moreover, it contains contacts, task manager, a not taking feature etc. making it the most preferred email client among others.

Even though it provides several features, it also shows some issues at times, which might actually lead to a position where your Outlook applicator will not work properly. In most cases, when you try to send email messages, then you will receive an error messages saying ‘Outlook not responding’ and sometimes, Outlook can also hang or freeze. In some cases, Outlook will not load at any cost. If you ever come across this error, there is no need to get worried, as it can be solved very easily.

Sometimes, the error situation in Outlook can also occur because of human intervention. This issue occurs when the transferring of Outlook related files is not done properly. An example for this is when you have a situation where there are multiple mailboxes like Hotmail. The issue occurs because both the mailboxes may be of the same login account.

Another example is when the Outlook folder under C:\user\username\AppData\Local\Microsoft\Outlook is not cut properly towards the F drive. Your system will prompt a message saying, ‘Cannot start Microsoft Outlook’, ‘Cannot open the Outlook window’, ‘Cannot open this folder collection’, ‘File access denied’, ‘You don’t have access to C:\user\username\AppData\Local\Microsoft\Outlook\locou7_hotmail0.ost’ etc. when you try to log in to the Outlook account.

Outlook Repair

Outlook Not Loading Issues

If you come across any of these errors, there is no need to panic or worry, as there are simple steps available to solve such issues.


If the above error occurs, then firstly, you need to cut the locou7_hotmail0.ost file and other .OST files in the C:\user\username\AppData\Local\Microsoft\Outlook\ directory and paste it in the desktop. After that, perform the below given instructions.

  • According to the above path, try to locate the corresponding files.
  • After that, you need to cut the related .OST file.
  • Now, you need to paste the .OST file that you have copied in to the desktop.
  • After completing, restart your Outlook application and see whether it is opening fine or not. Now Outlook will work fine.

These tips provided by the Outlook repair team will help you in solving issues if Outlook will not load in your system.

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Fixing 'Cannot Start Microsoft Office Outlook' Error In Outlook

Cannot Start Microsoft Outlook

Microsoft Outlook Cannot Start Issues

Even though Microsoft Outlook is the popular email application client used by millions, it is vulnerable to many issues now and then, which might need troubleshooting to be fixed. One of the major issues that cropped among the Outlook users was that the users were not able to open Outlook and an error message saying, “Cannot start Microsoft Outlook” appeared on the screen. Even if you come across this error, there is no need to panic or be worried as there are some simple troubleshooting steps available to fix them. Read the below post to know more.


The first symptom that you can see is the appearance of an error message saying ‘cannot start Microsoft Outlook’ or ‘Cannot open the Outlook window.” You can make use of the help article called ‘I can’t start Microsoft Outlook 2010 or 2013′ if you need help with this error in Outlook 2010 and 2013.

The main reason for such an error is due to the corruption of Navigation Pane settings. However, it can be solved very easily. Well, given below are some instructions given by the Outlook support team to fix such issues in Outlook.


Perform the below given steps to resolve this problems quite easily and effortlessly.

  • Move the mouse pointer towards the left corner of your Windows computer screen and locate the button labeled Start. Once it is found, you need to click the option called Run.
  • This will open up a Run dialog box on your machine. In the appropriate Run box, you need to enter Outlook.exe /resetnavpane.
  • Now, you need to click the button called Ok by using your mouse.


Outlook Support

Microsoft Outlook Problems

You may not be able to locate the Run window once you open the traditional Windows Start menu. However, it can be located easily by following the steps that are given below.

  • Navigate to the Windows Start menu and from there, you need to click the option labeled All Programs.
  • Now, from the All Programs window, you need to click the option called Accessories.
  • From the Accessories menu, you will see the option called Run. Click on it to open the Run window.

These instructions will help you to fix issues related to Outlook not opening. If you need more information regarding this, you may contact our Outlook support number.

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Easy To Execute Steps To Fix Various Outlook Errors

Cannot Start Outlook

Features Of Outlook

Outlook, the email client program from Microsoft, allows users to download emails to their computers. Microsoft has released several versions of this program. Even though you have Outlook 2013 in the market, many people still use Outlook 2003.

Now, while using this version of Outlook, you might encounter certain errors like The set folders could not be opened, The server is not available, Cannot start Outlook, Unable to open the Outlook window etc. Now, you can encounter this issue, when Outlook 2003 is installed along with the Microsoft Office 2003 Custom Installation wizard and the PST file. The default location of the PST file used in such scenarios makes use of a file name instead of the folder path.

In order to fix this issue, you may edit the MST file using the custom installation wizard. Let us go through the steps involved in this process below.

Steps Involved

  • Go to the User Settings page for Microsoft Office and click to expand Microsoft Outlook 2003.
  • Choose the option Miscellaneous and then select PST Settings.
  • Locate the default location of the PST file, which you will find from the right pane of the window. Enter the path for the PST files default location. For instance, enter, %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\.
  • Choose the option OK and then follow the on-screen commands to finish the setup.
  • Once the issues with the MST files are fixed, you may install Office with the corrected MST file.

Now, if you are experiencing this issue in an already installed Outlook program, then specify the personal file folder with the help of the Mail option found in the Control Panel window. Now, if the above steps did not help you to fix the issues with the program, try to launch the program in safe mode.

Outlook Extensions

Outlook Email Configuration

Launching Outlook in safe mode is a great technique when you encounter Cannot start Outlook errors. In safe mode, the program launches with no add-ons and extensions. This will help you to find out whether the issue is associated with any of the Outlook extensions. In order to launch the program in safe mode, follow the instructions below.

  • Open the Start menu and click the option for Run.
  • In the Run window, enter Outlook /safe.
  • Choose the button OK and this will run Outlook in safe mode.

Find out the culprit add-on causing the Outlook error and remove it from the program. For further assistance, you may get in touch with our technical support team.

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