How To Set Up A New Profile In Outlook

Cannot Receive Email In Outlook

Outlook Profile Setup

There are times when you cannot receive email in Outlook the way you should normally be able to. It’s easy to understand how this can be a major inconvenience, all the more so if it happens when you’re in the middle of important work. Here are the steps for creating a new profile. These should work for Outlook 2007, Outlook 2003, and Outlook 2002.

Check first if you’re connected to the internet, which is as easy as loading a web page in your browser. If connectivity is the issue, then call your ISP and get it sorted. Try using Outlook after that and see if you’re receiving inbound email.

  • Go to Mail Setup. This is in the control Panel, and depending on the version of Windows you’re on, you’ll need to follow different paths to get here.
  • Hit Show Profiles. Then choose Add. This will bring up the New Profile wizard.
  • Here, name the new profile and hit OK. After that, follow the instruction depending on your version of Outlook.

Outlook 2010

  • Check the box next to Manually configure server settings. Hit Next.
  • Choose Internet E-mail on the Choose Service Hit Next.
  • Fill your details into the Internet E-mail Settings dialog box.
  • Set your account type as POP3.
  • Type in the server information that you got from your ISP, and hit Finish.

Outlook 2007

  • Check the box next to Manually configure server settings. Hit Next.
  • Choose E-mail and hit Next.
  • Fill the right details into the Internet E-mail Settings dialog box.
  • Set your account type to POP3.
  • Type in the server information that you got from your ISP, and hit Finish.

Outlook 2003 and earlier

Outlook Settings

Create Outlook Profile

  • Choose Add a new e-mail account.
  • Hit Next.
  • Hit POP3.
  • Hit Next.
  • Fill your details into the Internet E-mail Settings dialog box.
  • Set your account type to POP3.
  • Type in the server information that you got from your ISP, and hit Finish.

This is how to set up a new profile in place of the one that you already have. If you cannot receive email in Outlook, this would probably fix the issue. But if it doesn’t then you need to get check the port numbers that you’ve entered in the Outlook settings, and check with your ISP to make sure they’re the right ones.

How To Customize Outlook Contact Display

Outlook Not Working

Outlook Problems And Solutions

If your Outlook application were not working as expected, you would search online with the keyword ‘Outlook not working’ to find out the steps for troubleshooting the issue. Nonetheless, the search wouldn’t always fetch appropriate troubleshooting steps. Certainly, you would be able to find the solutions quite easily if the issue happens to be very common. On the other hand, if it is a rare issue, you will have a tough time finding out the proper troubleshooting steps.

One of the rare issues that some Outlook users have is with the contacts in their Outlook application. They would complain that the contacts in their address book are not properly arranged. Consequently, when they search for any specific contact details, they get irrelevant information.

However, by taking a little care, you can have your Outlook Address Book display the contact information in correct order. For instance, when you look for a person’s phone number, you will also be able to view the address, email ID, phone numbers, and so. Outlook versions starting from Outlook 2007 is capable of organizing the contact details in logical and useful order. Work out the following steps to organize your Outlook contacts.

Steps to follow

  • Launch your Outlook application by double-clicking on its icon on your desktop and navigate to Contact
  • Now, go to the left pane in the Contact section and select your preferred type of view. View types are listed under the Current View
  • After that, choose Customize Current View. You can find this option at the bottom of the View Type dropdown list. A new dialogue box will be displayed now.

    Outlook 2007

    Common Outlook Problems

  • In the new dialogue box, locate and click the button labeled Field. Keep the fields that you wish to have and omit the ones that you don’t. You can also decide the way you wish to have the fields to be displayed. Once the choices are made, click the OK to save the changes.
  • Customize Current View option contains multiple options to customize the way the contacts appear in your Outlook Address Book. Test all options before you exit the screen.

This is how you can customize your contact display in Outlook email client application. If you find Outlook not working for any other issues, get in touch with a tech support team for assistance.

Microsoft Working On Fix For Outlook Bug On IOS And Android

Outlook Not Working

Outlook App Security

Microsoft has let out a statement about fixing some of the flaws in Outlook for Android and iOS apps, which are acidizing affected devices to ignore department passcodes and encryptions when handling corporate data. These bugs were discovered by Mobilisafe director of engineering Dirk Sigurdson, who found that these security measures had no effect on iOS and Android apps.

Microsoft has issued a statement saying that they are aware of the issue at this time, and are trying to bring up a solution for this as soon as possible. The main concern is to improve the security and enterprise management features in the applications. “Our first release was focused on bringing a great end-user experience to market. Today, Outlook for iOS and Android supports some IT controls like Remote Wipe,” a spokesperson said.

The statement also mentioned that the PIN lock feature will be available over the next few weeks, along with others bringing support for the Exchange ActiveSync policies to be set up in the near-term. Sigurdson suggested that departments currently using this sync feature, stop doing this until the security could be reliably assured. The issue of security on Outlook not working right should not be seen as a trivial one.

These apps were released by the tech giant in January. Soon afterwards they came to be called a “security nightmare”, when several faults were detected and revealed by IBM researcher Rene Winkelmeyer. Consensus is that the flaws should preclude companies using these products, since they are unsecure by design and not proactive where defense is concerned.

Outlook For Android

Outlook Exchange ActiveSync

Any assumptions that a business makes around the security features of a product they use, could cost them dearly. In this specific case, Microsoft extends no guarantees that the ActiveSync security policies will be followed when this apps is used. They have essentially only provided a promise that they will solve the problem, and until then, enterprises cannot sensibly rely on these apps.

The features need to be researched in detail before any sort of reliance is initiated. Robert Miller of InfoSecurity says, “This could be done either directly by raising questions with the app’s developers, or through third parties who can investigate the security of products.”

This is on a different level from Outlook not working right on a desktop PC. What is at stake is security, which is paramount to businesses and Enterprises.

What To Do When Outlook Fails To Respond

Microsoft Outlook Not Working

                    Outlook Does Not Respond

Microsoft Outlook crash issues are common and can be quite a headache. There are many reasons why Outlook might stop working all of a sudden, and the reasons can range from your antivirus settings to lack of internet connection. There are a few troubleshooting steps you can try yourself before calling up a support technician when you find that Microsoft Outlook not working; find them listed below.

Restart the computer

Sometimes, a simple restart can fix the issue with the Outlook client. When your system is out of resources and there is not enough memory for the program to run, it just freezes. If your Outlook client crashed owing to such an issue, a restart would fix it.

Check antivirus settings

Certain settings of antivirus programs can make the Outlook program not respond. One such scenario is if any of your mails have been found to contain a malware or a virus. In such cases, the antivirus program would just block the program to prevent it from getting into the local system and damaging the computer. This scenario occurs when a computer scan is in the process; allow it to complete and check again. Another possible situation is when your antivirus program has setup firewalls. Verify if the email client is working after disabling the security software for some time to check this issue.

Restore the Computer

In certain cases, installation of new programs or applications may have caused the issue. To rectify this, restore your computer to an earlier date when the email client worked properly using the System Restore option. To do this, go to Start and look for the System Restore feature. Select a date when the Outlook program was working fine and click Restore. Follow the prompts shown in the wizard to complete the process.

Microsoft Outlook Crash Issues

                       Fix Frozen Outlook

Check Internet Connection

If you find that Microsoft Outlook not working even now, check whether you have proper internet access. For this, access the Start menu and go to Control Panel. Open Networks and Internet and then choose Network Sharing Center. You would be able to check if you are connected to internet from here. If you are unable to find the network that you should have been connected to, restart the modem or contact your Internet Service Provider.

If the issue was not resolved, you may try deleting unwanted mails from the Inbox, Outbox and Sent Items folders to check if the issue was caused due to of an oversized PST file.

How To Fix The Outlook Launch Problem

Cannot Start Microsoft Outlook

Outlook Launch Error

Lots of people face the problem where they cannot start Microsoft Outlook. There’s one error which gives you the following message each time you try launching the app: Cannot start Microsoft Office Outlook. Cannot open the Outlook window. This is annoying, especially if you get it while at the office, and you need to finish important work. Many people seem to think that this has something to do with the updates they installed on the system, but the underlying problem is usually something else altogether.

Corrupt Profile

There’s a file called profilename.xml, used for storing the navigation pane settings in the program. If something goes amiss with the data inside this file, it can cause problems with the application launch. In XP and Vista, this file is found in the respective paths: C: \Documents and Settings \Application Data \Microsoft \Outlook and C: \Users \AppData \Roaming \Microsoft \Outlook. Find the file and rename it. The next time Outlook launches, it will have created a new file instead of the one you renamed, and you should be able to start it up without any hassles.

Cached Exchange Mode

This might be the reason why you cannot start Microsoft Outlook. People usually use Exchange with Outlook in the office, to work on the server with others in the organization. The Cached Exchange Mode is what automatically stores local copies of your information, and this is convenient if you’re on a laptop. Turn off this feature if you don’t need it, and there’s a chance the launch error will disappear too.


Maybe there’s something wrong with your PST file. This is the file that stores all of the personal information inside the application, locally. If there’s a corruption of the data in there, then the application itself won’t start normally, or at all. Use a PST repair tool to find and fix the issue. The native utility for this is Scanpst.exe. If this isn’t enough to fix your issue, then download a good third party tool for deeper scanning and more comprehensive resolution.

Using Outlook

Outlook Launch Problems

Make a new profile

If it’s only your profile data that’s corrupted, and assuming it can’t be fixed, you’ll need to set up another profile so that you can start using Outlook again. But before doing this, backup the profile, in case you need it in the future for some reason. That way if you mange to fix the data corruption, you can always revert to the favored profile.

Resolving Outlook Connection To Server Cannot Be Established Issue

Microsoft Outlook Cannot Start

Outlook Issue

Microsoft Outlook, one of the best email clients in the world, offers users multiple features for comprehensive organization and personal data management. Some of the features such as calendar, appointment scheduler and many others can offer ways to organize contacts, data and mails. There is also a web browser as well as an email software.

Users of the email client will be able to work offline on many of these features. But, for syncing appointments in the calendar with friends, colleagues or family, or for sending and receiving email messages, Microsoft Outlook needs to log onto the Internet through a server. In case Microsoft outlook cannot start, you may require checking your Internet connection or you can also try manually connecting. First, check your Internet Connection by following the below provided steps.

  • You need to launch the browser. You can use the feature for going through the Internet and enter a URL in the navigation bar. Now, if you are able to load pages, you can move on to the Section II. In case you are not able to load any content, you can move on to the next step.
  • After that, you can disconnect your modem or router from your system. You need to unplug the modem or router for turning it off.
  • Reboot your system by clicking on the Start button and then clicking on Restart. Let it restart normally.
  • You need to reconnect your modem or router to your system and then turn it back on. After that, you can launch your Internet browser and try loading pages.

    Launch Microsoft Outlook

    Outlook Problem

  • Launch Outlook by clicking on Start and then clicking on the Outlook icon. In case you still receive an error message that Microsoft Outlook cannot start or establish a connection to the server, proceed to the next section.

Manually connect to the server in the email client

  • First, you need to launch Microsoft Outlook by clicking on Start and then clicking on the shortcut icon.
  • You need to click on File in the top menu bar and then click on Connect to… (It is followed by whichever user name you are trying to send/ receive email messages.) The email program will then attempt reestablishing a connection to the server.
  • You can send a test email to your own account after that.

Above steps should resolve the issue concerning to the error – Outlook Connection to Server Cannot be Established. Contact our tech support desk for any further assistance with the steps.

Procedure To Locate The Outlook Web Access Server Address


Outlook Help

Now, when it comes to the default Outlook Web Access (OWA) address that is in the Microsoft Exchange Server environment, it can really be tricky for users and you may find it hard to roll off the tongue. Usually, you will see that it defaults to You will be able to change the URL for OWA within the IIS Manager on the server while hosting Outlook Web Access. It is possible for you to change the entire address to anything you would want.

Now, when it comes to Microsoft Exchange users accessing their email accounts using Outlook Web Access, they need to have the address, or URL, for the software company’s Exchange Server. There are now two real ways for checking for the Outlook Web Access server address. The users ask their network administrator for the server address or they will be able to check their Account Settings section in Outlook for verifying support for OWA. Now when your Microsoft Outlook cannot start or some other issue such as Outlook Web Access server address is hard to locate, there are ways to resolve them with ease.

First, the best option you have is to ask the Network Administrator for the OWA Server Address. Then, you need to check with the Microsoft Exchange or network administrator for checking whether the company supports Outlook Web Access. You will see that the network administrator needs to supply the server address, which then appears in the form https://<Domain Name>/OWA. You need to know that the username and password to Outlook Web Access will be the same as the domain username and password needed to log onto an office workstation.

3d person with headsets and notebook

Outlook Web Access

Check the settings of Microsoft Outlook Account

Log into the system in the office, open Microsoft Outlook and then click on File and then hit Account Settings. The OWA server address, if it at all it is present, will be displayed below the text Access this account on the web. You need to copy the link and then paste it into the browser window and after that you need to press Enter. In the next step, you need to enter the domain username and then the password in the OWA logon screen.

In case you find that Microsoft Outlook cannot start, you may contact our tech support desk and get appropriate assistance to get the program back to working again.

Unable To Launch Microsoft Outlook

Cannot Start Outlook

                  Microsoft Outlook

Microsoft Outlook, the email management program developed by Microsoft corporation, offers a variety of features that help improve the emailing convenience and experience of users. Though the email client functions near about perfectly most of the time, there are many possible issues that might occur with the email program. For instance, after switching off the Exchange Server, you may receive the following error message when you start up MS Outlook. The messages such as ‘Cannot start Outlook’ might appear. Or, it might become unable to open the Outlook windows. You may have to create a new Google Apps Email profile for Outlook to work around this.

You need to follow the following steps for creating your new Google Apps Email for the email client.

  • First, you need to go to Start, and then go to Settings. Then go to Control Panel
  • After that, you need to double click on Mail icon.
  • Then, you will see the Mail Setup, the Outlook dialog box. In that, you need to click on Show Profiles…
  • You will be able to see your default profile here. You need to click on Add…
  • After that, you can type in Google Apps and this should be under Profile Name. Then click on Ok
  • You will see that Outlook wizard box will appear and you need to click on Add a new e-mail account
  • After that, you need to click on IMAP. Then, you need to click on Next
  • You need to enter your email details.



  • After that, you need to enter the user name details.
  • You need to then click on More Settings…
  • You need to click on Outgoing Server tab and then click on My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server

    Microsoft Outlook

                          Outlook Issues

  • Then, you need to click on Advanced tab and click on This server requires an encrypted connection (SSL) for both IMAP and SMTP. You need to change Outgoing server (SMTP) to 465
  • Then, you need to click Ok, then click again on Ok and Finish respectively. You now have finished adding a new e-mail account.
  • Now, you will see the Google Apps profile and then click on Always use this profile in the drop down box and then select Google Apps

This way, you will be able to use the new Google Apps mail system. Even the ‘Cannot start Outlook’ problem will be rectified after creating this new profile.

Some Of The Reasons For Outlook Not Working

Outlook Not Working

Microsoft Outlook Problems

Outlook is one of the popular email clients extensively used by people for official and personal emailing needs. Even though the application does its job very well, sometimes you might find Outlook not working as expected. For instance, you might notice messages saying Outlook Not Responding while trying to use the software application.

There are numerous reasons for Outlook not responding properly, some of them are listed below.

Synchronization Or Auto Archiving

Outlook by default is configured to archive emails. This auto archiving is done in order to decrease the size of the mailbox. The size of the mailbox increases with every incoming email. On the other hand, when a device is connected to the computer, Outlook would by default try to connect to the connected device. With the help of third party tools, Outlook will be able to connect to the device that is given.

It also helps Outlook in synchronizing with the device. All things go well until, the number of devices connected to the system increases and Outlook tries to communicate with all of them. This would therefore increase the response time of the system and eventually Outlook would not respond.

Issues With Outlook.Exe

You can say that Outlook is one of the most effective and most complicated applications. It is effective because it has a number of features included. It is complicated because apart from mailing, it is also used as a connectivity tool for different devices. When the software or a part of the software system turns out to be bad or faulty, Outlook will become all the more hungry for additional resources. This results in crashing of the system or the malfunction of the software.

Offline Mode In Outlook

Microsoft Outlook Functions

Exchange Or IMAP Accounts

Special features like partial download of emails and offline mode in Outlook are offered when you use Microsoft Exchange accounts or IMAP accounts. When any of the Outlook session is not connected to the Microsoft Exchange server, or when you have configured Outlook to download only the headers, this would lead to some issues. When Outlook is configured in such a way, it will take even more time to retrieve the rest of the email.

Though there are many more issues that arise in Outlook apart from the ones mentioned, Outlook has some in-built tools that help in resolving them with ease. If you find Outlook not working even after following these guidelines, contact our tech support desk for further assistance.

Some Tips For Boosting A Slow Outlook Email Client

Outlook Will Not Load

Resolve Outlook Problems

Have you noticed recently that your Outlook is running slower than it used to? According to experts, ‘Outlook will not load’ is a common issue cited by most Outlook users. There are many reasons for this annoying problem. The directions given here will help you figure out the exact cause of this problem and resolve it on your own.

Deactivate the unnecessary add-ins

Outlook comes with a few built-in add-ins. In addition to this, users are allowed to add their favourite add-ins with Outlook. And, the more the add-ins in Outlook, the slower it becomes. By de-activating some of the add-ins that you rarely use, you can make Outlook work better and faster. Here are the simple steps for de-activating un-necessary Outlook add-ins.


  • Navigate to Windows Explorer and click-open the C: drive.
  • Locate and open the Programs folder. Click-open Microsoft Office folder followed by Office12.
  • Locate the Outlook.exe file in the Office12 folder and right-click it. Select Run as Administrator from the resulting menu. This will launch Outlook.
  • When the application is fully loaded, navigate to the Tools option that is located at the top menu and select Trust Centre from the sub menu.

    Launch Outlook

    Slow Loading Outlook

  • Choose any Add-ins you have from the menu you see on the left side. After that, go to the bottom of the dialogue box to select the Go button. You will get a dropdown list there with all the add-ins you have in Outlook. Un-check the add-ins that you wish to disable. You can uncheck all add-ins except the ones for Windows indexing. Also, make sure that you don’t do any changes to the Exchange Client Extensions.

Archive Outlook Data

Another frequent reason that leads to Outlook will not load issues is the oversize of the PST file. Outlook saves its data in its default PST file. Over time, the PST file gets bigger. As a result, you will start to face all sorts of Outlook problems such as Outlook will not open, Outlook will not send email, Outlook fails to receive emails, etc. The easiest way to evade these types of errors is to archive your important Outlook data and purge the unnecessary emails.