Outlook 2010 and 2013 exhibit quite a few problems, for being the latest and most refined versions of the email client. When you cannot start Outlook because the local backup (PST) was messed up, you are forced to fix this before you can use the program. There are a few other kinds of troubles as well, which Outlook 2010/2013 users face often. Though these do not keep you from using Outlook, they are quite annoying.
Some of these issues are just the way this groupware was designed, while others stem from its interaction with other programs, or add-ons installed in the computer. Here are some of the common issues in Outlook and ways to deal with them.
Repeatedly asked to accept the end user license agreement
This happens because of Windows security and permissions. The user account you are logged into does not have clearance to make necessary changes in the registry. This can be fixed either logging in with admin privileges, or by launching Outlook.exe in the Run as Administrator setting, before registering.
You lose your AutoComplete addresses
The culprit here is an add-on that keeps Outlook from closing properly, or even launching in the first place. Sometimes the mail client crashes mid-work too. So, to fix this problem, you will have to find the corrupted add-on and uninstall it from your computer.
Unauthorized Outlook Change Notifier add-in
When you install iTunes on your computer, it also brings in an add-in for Outlook, called Outlook Change Notifier. Version 10.0.1.22 of iTunes was seen to have problems that made Outlook crash on launch, and cleared out the AutoComplete database into the bargain. However, they have fixed both issues in version 10.1.0.56.
What caused the problem initially was the Outlook Change Notifier add-on preventing Outlook from shutting down as normal. Outlook rewrites the AutoComplete list before closing, and you will lose that information when you launch it next time.
To disable Outlook Change Notifier, go to the File menu at the top, and select Options. From there, go to the Add-Ins section. Hit Go at the bottom of the box, and move down to find Outlook Change Notifier and disable it. Click OK to confirm this, and then close the window.
There is another thing to check after you have finished with this. The improper shutdown may have made a mess of your PST file. So run the scanpst.exe tool just like when you cannot start Outlook, and this will find and fix any problem that may have occurred with the backup file.
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